Terms of Service

1. Acceptance of Terms

By accessing or using KAAI TECH LLC's website, products, or services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms apply to all users of our website and SaaS products, including ClientsDock and DoorLedger.

2. Description of Services

KAAI TECH LLC provides Software as a Service (SaaS) solutions and related services, including:

• ClientsDock: Client management platform for businesses
• DoorLedger: Financial management and tracking software
• Website Services: Information and resources related to our products
• Support Services: Customer support and technical assistance

3. User Accounts and Registration

To access certain features of our services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities under your account

4. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Upload or transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use our services for spam, phishing, or fraudulent activities
• Reverse engineer, decompile, or disassemble our software
• Resell or redistribute our services without permission

5. Subscription and Payment Terms

For paid services:

• Billing: Subscription fees are billed in advance on a recurring basis
• Payment: You must provide valid payment information and authorize charges
• Auto-Renewal: Subscriptions automatically renew unless cancelled
• Price Changes: We may change prices with 30 days' notice
• Refunds: Refunds are provided according to our refund policy
• Late Payments: Late payments may result in service suspension

6. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

You retain ownership of your data. We will not access, use, or disclose your data except as necessary to provide services or as required by law.

7. Intellectual Property Rights

Our services and all related content, features, and functionality are owned by KAAI TECH LLC and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use our services for your business purposes in accordance with these Terms.

8. Service Availability and Support

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may:

• Perform scheduled maintenance with advance notice
• Make emergency updates or repairs as needed
• Temporarily suspend services for security or technical reasons

Support is provided via email and our standard support channels during business hours.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAAI TECH LLC SHALL NOT BE LIABLE FOR:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
• DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT
• INTERRUPTION OR CESSATION OF SERVICES

Our total liability shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless KAAI TECH LLC from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Your data or content submitted through our services

11. Termination

Either party may terminate this agreement:

• By You: Cancel your subscription at any time through your account settings
• By Us: Terminate for breach of Terms, non-payment, or at our discretion with notice

Upon termination, your access to services will cease, and we may delete your data according to our data retention policy.

12. Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT OR UNINTERRUPTED SERVICE
• ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT
• SECURITY OR ERROR-FREE OPERATION

13. Governing Law and Disputes

These Terms are governed by the laws of the United States. Any disputes arising from these Terms or our services shall be resolved through binding arbitration, except for claims that may be brought in small claims court.

14. Changes to Terms

We may modify these Terms at any time. We will notify users of material changes via email or through our services. Continued use of our services after changes constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16. Contact Information

If you have questions about these Terms of Service, please contact us: